PRIVACY POLICY

1. Introduction

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website or services, in compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

2. What Personal Data We Collect

We may collect and process the following personal data:

• Identity Data: name, title
• Contact Data: phone number, email address, postal address
• Property Preferences: search criteria, budget, area of interest
• Technical Data: IP address, browser type, time zone, device info
• Usage Data: pages visited, time on site, referring sites
• Marketing Preferences: opt-ins for newsletters or alerts

3. How We Collect Your Data

We collect data:

• Through forms you fill out on our website (e.g., contact or enquiry forms)
• When you register for property alerts or newsletters
• Automatically via cookies and analytics tools
• Through direct contact (e.g., phone calls, in-person meetings)

4. Why We Process Your Data

We only use your data when the law allows us to. Common uses include:

• To respond to your enquiries or requests
• To match you with relevant property listings
• To fulfil contractual obligations (e.g., sales or lettings services)
• To comply with legal or regulatory obligations
• With your consent, to send you marketing or property updates

5. Legal Basis for Processing

Under GDPR, we rely on the following legal grounds:

• Consent (Article 6(1)(a))
• Performance of a contract (Article 6(1)(b))
• Legal obligation (Article 6(1)(c))
• Legitimate interests (Article 6(1)(f)), for business operations and marketing (with safeguards)

6. Sharing Your Data

We may share your data with:

• Property portals or platforms (when you request a listing)
• Legal, financial, or survey professionals as needed during transactions
• Website and marketing service providers under strict confidentiality

We never sell your data to third parties.

7. International Data Transfers

Your data is processed within the EU/EEA. If data is transferred outside the EU, it will be protected by appropriate safeguards (e.g., Standard Contractual Clauses).

8. Data Retention

We retain your data only as long as necessary:

• For property enquiries: up to 2 years unless you request deletion
• For legal or tax purposes: up to 7 years
• You may request deletion at any time, subject to lawful exceptions

9. Your Data Rights

Under GDPR, you have the right to:

• Access your data
• Rectify incorrect or outdated information
• Request erasure (“right to be forgotten”)
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the Data Protection Commission: info@dataprotection.ie

To exercise your rights, please contact us at: info@lettdugganproperties.ie

10. Security Measures

We implement appropriate technical and organisational safeguards (e.g., SSL encryption, access controls) to protect your data from unauthorised access or misuse.

11. Changes to This Policy

We may update this Privacy Policy to reflect legal or operational changes. The latest version will always be available on our website.

12. Cookies

This website uses cookies. How we use them, and how you can control or delete them, is set out in full in our Cookie Policy.